Car hire Reservation

Pick up Location

Select Pick-up Location
Spain
Alicante - Airport
Barcelona - Airport
Barcelona - MasBlau II
Madrid - Airport
Madrid - Barajas
Malaga - Airport
Palma de Mallorca - Airport
Palma de Mallorca - Son Oms
France
Paris - Airport - Charles de Gaulle
Paris - Le Mesnil Amelot
Paris - Orly - Airport NEW
Belgium
Brussels - Airport - Zaventem NEW
Italy
Bolonia - Airport NEW
Milan - Bergamo - Airport
Milan - Linate - Airport NEW
Milan - Malpensa - Airport NEW
Pisa - Airport NEW
Rome - Ciampino - Airport
Rome - Fiumicino - Airport
Rome - Fiumicino - Estacion de Tren
Venice - Airport - Marco Polo
Verona - Airport NEW
Portugal
Faro - Airport
Lisbon - Airport - Portela
Lisbon - Oriente

Select Return Location

Select Return Location
Spain
Alicante - Airport
Barcelona - Airport
Barcelona - MasBlau II
Madrid - Airport
Madrid - Barajas
Malaga - Airport
Palma de Mallorca - Airport
Palma de Mallorca - Son Oms
France
Paris - Airport - Charles de Gaulle
Paris - Le Mesnil Amelot
Paris - Orly - Airport NEW
Belgium
Brussels - Airport - Zaventem NEW
Italy
Bolonia - Airport NEW
Milan - Bergamo - Airport
Milan - Linate - Airport NEW
Milan - Malpensa - Airport NEW
Pisa - Airport NEW
Rome - Ciampino - Airport
Rome - Fiumicino - Airport
Rome - Fiumicino - Estacion de Tren
Venice - Airport - Marco Polo
Verona - Airport NEW
Portugal
Faro - Airport
Lisbon - Airport - Portela
Lisbon - Oriente
Same location as pick up

Pick up date

Pick up time

Pick up time
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00:30
01:00
01:30
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23:30
Out of hours
: For rentals with pickup/return between 22:01h and 06:59h

Return date

Return time

Return time
00:00
00:30
01:00
01:30
02:00
02:30
03:00
03:30
04:00
04:30
05:00
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06:00
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07:00
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08:00
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19:00
19:30
20:00
20:30
21:00
21:30
22:00
22:30
23:00
23:30
Out of hours
: For rentals with pickup/return between 22:01h and 06:59h
Driver age
less than 21 years old
less than 25 years old
between 25 and 70 years old
older than 70 years
Notice

Driver's age must be at least 21.

Rentals in France

Driver's age must be at least 25.

General Renting Conditions


1. Subject of contract:

The subject of the present contract is rental without driver for the vehicle described in the document entitled Specified Conditions, only and exclusively to be used for the transportation of Renter, his or her passengers and their luggage. Renter must keep a copy of the contract in the vehicle subject thereto at all times throughout the duration of the rental period.

2. Rental period:

The validity of the present contract is indicated in Specified Conditions, specifying the agreed upon date and time of delivery and return, as such the anticipated delivery does not grant Renter any right to refund or any deduction upon early return. AutoClick Rent a Car reserves the right to terminate rental at any moment and recover the vehicle with the only obligation being to reimburse the remaining balance for payment made, should any such balance exist, in accordance with Specified Conditions.

3. Extension of contract:

Should Renter wish to extend the previously agreed upon rental period, he or she must notify AUTOCLICK RENT A CAR in writing no less than 24 hours prior to termination of the originally agreed upon contract. The minimum extension period shall be of no less than 24 hours, and the rental conditions shall be the same as those specified in the original contract, obligating Renter to pay the amount proportional to the corresponding rate as per the season in which he or she solicits the same. Should no extension be requested, or in case such extension is requested upon finalization of the contract, the corresponding fee shall be charged in addition to 40.00€ per diem, and Renter shall be required to pay all obligations corresponding to the solicited extension as well as any and all obligations set forth in the original contract.

4.- Failure to return vehicle upon termination of contract:

Should the vehicle not be returned on the date of finalizing rental, or in case of extension upon finalization of the same, AutoClick Rent a Car shall file formal complaint corresponding thereto against Renter.

5. Delivery and Return:

Delivery and return of the vehicle shall only take place at the facilities of AutoClick Rent a Car during the operating hours indicated in Specified Conditions, and prior to finalization of the previously agreed upon rental period.

Late return carries the penalties set forth in the third paragraph of these present general conditions. Likewise return of vehicle outside of operating hours shall incur a charge of 30.00€ per occasion. Should the vehicle be abandoned in a public parking space or any location other than an AutoClick Rent a Car location, Renter shall be charged for payment of said parking services in addition to a charge of 90.00€ for recovery of the unit.

6. Prices and Rates:

The prices set forth in the contracts shall be applied according to the rates available to the general public, whether at AutoClick Rent a Car locations or on the website www.autoclickrentacar.com, which Renter may consult and accept prior to contracting services, particularly with respect to the type of vehicle and mode of contract selected. All prices are shown in Euros and include V.A.T. Gasoline is not included in the listed prices

7. Coverage:

Basic CDW cover, affords protection in terms of mandatory third party liability, material damagesand/or theft of therental vehicle and the lessee must cover the damage and/or theft excess depending onthe vehicle category which may be between 910,00€ and 4.900,00€ in line with the value of the car.

Optional coverages:

  • TOTAL RELAX cover exemptsthe lessee from paymentof the damage excessand this cover includes:
    • BODYWORK DAMAGE
    • DAMAGE TO THE UNDERBODY (exclusions apply)
    • WINDSCREEN, TYRES AND WHEELS
    • MIRRORS
  • TOTAL RELAX Cost
    • Groups A, C, D, F, G: 15.00€ per day
    • Groups K, L, W, X: 20.00€ per day
  • ERA Emergency Roadside Assistance coverage for roadside assistance while the rent is taking place
    • REPLACEMENT CAR
    • CRANE
    • DLEIVERY OF REPLACEMENT KEY
    • EMERGENCY MAINTENANCE  SERVICE
  • ERA cost
    • All groups 3.00 € per day, this cover is preselected, if the client does not desire it he/she must indicate this at the start of his/her rental

General Exclusions: The covers detailed above do not include damage to the vehicle underbodysuch as the oil pan, clutch, gearbox, as well as damage to mats, the fuel used for refuelling, refuelling with the wrong fuel, accessories (aerial, lighter, GPS, toolsetc.), loss or malfunction of keys, , flat tire assistance,  breakdowns caused by negligent usage, loss of documentation, safety kit, baby or child seats.

Contractual agreements and /or established in the contract under TR coverage will have no effect  ( will not be possible to claim) when driving , use or possesion of the leased vehicle has been caused by a person under the age of 25

None of the aforementioned covers will include damage deriving from:

  • War
  • Natural disasters
  • Acts of terrorism, civil unrest, riots, actions of state armed forces
  • Subjecting the vehicle to any sort of resistance, speed or capacity test, or participation in any sort of competition
  • Driving by any person not authorized by the contract, driving without a license or permit issued by relevant authorities
  • Driving under the influence of any sort of narcotic, drug or alcohol
  • Personal belongings left inside the vehicle

8. Accidents or acts of delinquency:

Should any mishap occur, or in case of any delinquent act perpetrated against the vehicle or occupants thereof, Renter must:

  1. Promptly notify police
  2. Fill out an accident report for the vehicle, including at minimum the license plate number, name and address of the other party, and if applicable the name of his or her insurance company and policy number.
  3. Describe precisely how the accident occurred, and obtain the names and contact information of any witnesses
  4. Neither prejudge nor claim responsibility in the accident
  5. Not abandon the vehicle prior to taking all necessary safety measures
  6. Immediately advise AutoClick Rent a Car of the fact. In case of accident or delinquent act, AutoClick Rent a Car reserves the right to provide a replacement vehicle, should AutoClick Rent a Car provide any such vehicle, Renter shall pay for the new rental in accordance with the price conditions of said vehicle
  7. Administrative and accident report costs shall not be charged in excess of 150 €

Considered delinquent acts include but are not limited to:

  1. Robbery or theft of vehicle
  2. Robbery or theft of exterior or interior parts of vehicle, such as:
    1. Wheels
    2. Tires
    3. Seats
    4. Audio equipment
  3. Theft with use of force such that causes damage to glass or bodywork
  4. Vandalism

9. Unauthorized use of vehicle:

Renter and all authorized users are obligated to use the vehicle in a responsible manner and in accordance with the characteristics thereof, obeying all established traffic laws and avoiding, under all circumstances, any situation which may cause damage to the vehicle, its occupants or third parties. Renter, authorized drivers and occupants are considered directly responsible for damage caused to the vehicle and shall be held liable for any damage caused as a result of unauthorized use. Unauthorized use includes but is not limited to the following:

  1. Pushing or towing any other vehicle
  2. Permitting any person not authorized in the contract to operate the vehicle
  3. Travelling on unsuitable roads
  4. Failure to obey traffic signals established by the authorities
  5. Transportation of animals within the interior of the vehicle (with the exception of service animals)
  6. Transportation of narcotics, including when prescribed by a physician
  7. Transportation of explosive materials
  8. Subleasing of vehicle
  9. Transportation of a number of passengers in excess of the occupancy established by the manufacturer
  10. Smoking within the interior of the vehicle

10. Driver (s):

Renter must be at least 21 years of age and possess a driver’s license issued by a relevant authority, which has been valid for a minimum of 12 months at commencement of the rental period. Drivers who have held a license for a period of less than 24 months shall be considered inexperienced drivers and shall pay a supplemental charge in accordance with the reference table below. Drivers between the ages of 21 through 24 years, as well as drivers above 70 years of age, shall be charged a supplemental fee as shown in the reference table below.

Driver reference table

Item Charge per rental day
Young driver (21-24 years) € 5.00
Elderly Driver (>70 years) € 5.00
Inexperienced driver (licensed for a period of less than 24 months)
(Not allowed in Autoclick´s France destinations)
€ 5.00
Additional driver € 5.00

11. Joint liability:

Renter and/or authorized driver(s) shall be jointly liable for all obligations arising from the present contract and any laws applicable thereto.

12. Loss of keys and/or vehicle documents:

In case of loss of keys, the cost of producing new copies shall be charged to Renter as priced by an authorized distributor according to the type of vehicle and the moment in which said event occurs. Loss of vehicle documentation shall incur an additional charge to Renter of 30.00 € for replacement.

13. Forgotten items:

Renter shall be responsible for the care of all of his or her personal belongings, and therefore AutoClick Rent a Car assumes no responsibility for items left in the vehicle’s interior. Nevertheless, any objects found in the vehicle may be returned to Renter providing express petition and personally assuming all shipment costs, having paid the same in advance of such shipment.

14. Traffic violations:

Renter shall be responsible for payment of any cost incurred as a result of citations issued for traffic violations occurring during the rental period, and said payment may be made directly to AutoClick Rent a Car upon return of the vehicle in addition to a charge of a 35.00€ processing fee. Failure to provide notice does not exempt Renter from payment of traffic citations.

15. Fuel policy:

AutoClick Rent a Car shall deliver all vehicles with fuel tanks filled to maximum capacity and therefore Renter must adhere to section 17 of the present general conditions. Contingent upon the type of reservation made, one of the following options shall apply:

  1. Full/Refund: Upon commencement of the rental period, Renter shall pay the amount corresponding to fuel and refueling services set forth in section 17. Upon finalization of the rental period Renter shall be reimbursed for the quantity of any remaining fuel.
  2. Full/Full: Renter, upon receiving the vehicle with the fuel tank filled to maximum capacity, shall leave a deposit guaranteeing refueling services and the value of the fuel. Upon finalization of the rental period, Renter must return the vehicle with a full tank of fuel in order to recover the deposit in its entirety. Should Renter return the vehicle with less than a full tank of fuel, he or she shall be charged for refueling services as outlined in section 17.

16. Additional Services:

The following services are optional and are subject to availability:

  1. Home delivery/return from 40.00€/Occasion
  2. GPS 7€/day, Max 70€ (REFUNDABLE DEPOSIT OF 50€)
  3. Mobile Internet 6€/day (REFUNDABLE DEPOSIT OF 50€)
  4. Stroller 5€/day Max 50€
  5. Baby Seat/Infant Seat/Maxicosi: 5.00€/day Max 50€

17. Logistics and Preparation Services:

All vehicles are inspected, prepared and in optimum condition as to use, conservation and cleanliness. Pertaining to this service AutoClick Rent a Car charges an additional, refundable surcharge as such:

All Categories € 25.00

The cost per liter for refueling shall be applied independently of the logistics and preparation services, and is based on current costs at the moment of return of vehicle.

Should Renter opt for the Full/Full option and return the vehicle with fuel tank completely filled at finalization of the rental period, the preparation service deposit shall be returned in its entirety.

18. Maintenance of Vehicle:

Renter shall receive the vehicle in perfect mechanical and aesthetic conditions, and must conserve it in good condition. Repairs done in workshops or replacement of parts may only take place with previous notice and express written authorization by AutoClick Rent a Car. No reimbursement shall be made except by acceptation by AutoClick Rent a Car.

19. Payment:

All rental services are to be paid in advance. Autoclick Rent a Car shall determine the deposit to secure deductibles as set out in section 7 of the present general conditions. Reimbursement of deductibles or deposits may vary between 15-30 days, depending on the bank issuing the credit card presented.

20. Identification of Vehicle:

Renter expressly accepts that the rented vehicle is identified with the logo of AutoClick Rent a Car, and agrees to maintain all adhesive or other corresponding identifiers and assumes responsibilty for damage in case of their removal.

21. Framework Agreement:

General conditions comprise a Framework Contract which shall be applicable to such contracts as formed between Renter and AutoClick Rent a Car. Specified Conditions are integrated into the rental contract and as such form part of the same and compliance thereto is obligatory.

22. Privacy Policy:

In accordance with Judiciary Protection of Personal Information Act 15/1999, our legal advisory is available to the general public on our web page at www.autoclickrentacar.com

23. Taxes:

The prices detailed in our rates include Value Added Tax, and without respect to any other taxes that may be applied by the authorities, and any such amount must be fulfilled at the same momento of initiation of the contract.

24. Applicable legislation:

In the event of a discrepancy in the interpretation or execution of these Rental Conditions, the parties expressly submit to the Courts of the place of fulfilment of the obligation.

25. Cancellation policy

All cancellations made at least 72 hours prior to vehicle pick-up are free of charge. Cancellations made between 72 and 24 hours before vehicle pick-up apply a penalty equal to the first day of the rental price (Extras inclusive). No refund will be made if the customer does not pick up the vehicle to the agreed time or the cancellation is not notified at least 24 hours prior to pick-up. All cancellations must be sent to reservas@autoclickrentacar.com.

Reservations with payment online does not apply refund if the customer does not show up to pick up the car

Reservations with payment online does not apply refund if the customer returns the car advance

The reservations office will not generate payment cancellation fees

26. Translation:

The translation of these present general conditions is for informative purposes only, and is not of legally enforceable nature, the only legally valid document being the Spanish version.

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